Five takeaways from the Resco Next 2025 keynote in Valencia 

At Resco Next 2025 in Valencia, CEO Andrew Lorraine opened the conference with a personal and forward-looking keynote that set the tone for two days of insight, innovation, and networking.  

Joined on stage by Resco CTO Tomas Michalek, Hauke Jacobsen from Dräger and Abigail Hobart, Sebastian Schurmann, and Matías Averbuj from Women for Women, Andrew delivered a message centered on change, continuity, and how Resco is evolving to meet the biz apps community challenges of the future.

Here are five key takeaways for those who couldn’t attend: 

1. Embracing a growth mindset isn’t just personal. It’s organizational 
Andrew opened with a story about his father’s unconventional decision to join the military in his 40s and how that move, driven by a desire to serve and grow, shaped the rest of his career. That same growth mindset, Andrew argued, is what Resco is embracing today as it transforms from a traditional independent software vendor into a future-ready innovator. It was a call to attendees to take on new challenges, say “yes” to opportunities, and continually evolve. 

2. Resco has completed its transition to full independence 
Resco remains a dedicated and valued member of the Microsoft ISV community. While we are finding new ways to contribute our expertise in enterprise app development, frontline work, and native mobile apps to make projects across Dynamics 365 and Power Platform more successful, we have also embraced a more self-directed role — modernizing internal systems, streamlining operations, and investing in our platform to deliver faster support, stronger services, and even closer collaboration with partners. 

3. Customer success and feedback remain central to Resco’s direction 
Despite changes, one principle remains unchanged: customer service is a core pillar. Resco shared results from its latest customer experience survey and introduced a new commitment to connect formally with every customer at least once a year. The message was clear: ongoing dialogue with customers will continue to shape the roadmap and our company values. 

4. Resco reflects real-world complexity  
The keynote showcased how Resco’s technology adapts to the unique needs of each customer. Partners and customers across industries build business applications tailored to their workflows. Dräger and Women for Women, each from vastly different sectors, shared how they shaped Resco Field Service+ and Inspections+ to fit their missions—proving that real-world impact comes from real-world adaptability, productivity, and performance. 

5. AI is coming — but with structure and purpose 
To wrap up the keynote, Andrew shifted focus to artificial intelligence and invited Resco CTO Tomas Michalek to the stage. But rather than leaning into hype, the message was grounded: for AI to deliver real value, it needs structured, human-relevant data. That’s exactly what the newly unveiled Questionnaire Player Gen2 enables. This next-generation tool reimagines digital data collection, giving organizations a faster, smarter, and more flexible way to gather structured insights. Whether used in inspections, evaluations, audits, or field reports, Questionnaire Player Gen2 empowers users to create AI-ready data flows while maintaining full control over user experience. It’s a useful advancement that supports responsible AI in enterprise applications. 

The bottom line 
The keynote at Resco Next 2025 wasn’t just about product updates — it was a story of transformation, for people, companies, and the technology that connects them. Whether you’re building custom mobile apps with the Mobile App Development Toolkit, extending Microsoft Power Platform with low-code Power Components, managing field teams through robust Mobile Solutions, or digitizing workflows with flexible Power Solutions, Resco’s message was clear: you’re not alone.  

And with the release of Questionnaire Player Gen2, Resco is signaling a new era of structured, intelligent data collection: built with AI in mind, and powered by real-world use. The tools are here, the community is growing, and now is the time to build smarter, together.