Jason Benskin, Senior Applications Developer – Blueknight Energy Partners
Thor Tankred, Senior CRM Consultant – MHI Vestas Offshore Wind
Why depend on the Internet constantly? In offline mode, Resco Cloud securely stores the data on your device – accessible anywhere & anytime, even without internet connection.
No need to lug around paper forms, manuals, instruction guides, or product catalogs and brochures. You can even get a completed service task form signed off digitally, on the device’s screen.
Make the information flow seamlessly between the back office and service team, seamlessly syncing the app with your CRM. The new in-app chat also enables users to easily communicate with each other.
Create automated workflows that will guide your technicians step-by-step through the entire job to make sure essential processes won’t get omitted.
View assignments on a map and create an optimal route to get the most out of your workday. Let the built-in navigation take over and reliably guide you to your next destination.
From faster response times to well-informed estimates of spare parts availability – elevate the level of the delivered services and bring smiles to the faces of your customers.
In the calendar, create and schedule service tasks with a single tap of your finger. There, you can also see your personal activities and ensure that your private and professional life will not collide.
Field Service representatives in the field can scan codes on parts to order fitting replacements immediately. Or capture and save business cards to make sure you won’t lose the contact information of the customer you’ve just acquired.
Feels like you’re traveling to service jobs with half a library packed in your bag? Store manuals and instruction sheets in the app effortlessly, and look up the details necessary to complete the task right when you need them.
Work Order automation
Maps with navigation and GPS
Barcode and QR code scanner
Resource scheduler and optimization
Collaboration tools and email tracking
…and many more! Contact our team for the complete feature list