Mobile Field Service 2.0 for Dynamics 365

Secure maximum productivity with seamless offline capability

Don’t let poor or no connectivity slow down your team’s performance. With Resco’s industry-leading offline capabilities, your technicians can work seamlessly in any location, allowing your team to focus on what matters most: delivering outstanding service.

Technicians spend time synchronizing data every day. The more data is required offline, the more time the sync will take. If your solution requires data-heavy and complex scenarios, Resco is the clear choice.

Elevate service quality with advanced data collection

Capture the right data and optimize workflows flexibly with Resco’s enterprise-grade mobile forms and reports. Continuously improve your field operations with gained insights on assets, processes, and customers. Empower technicians to generate and send instant reports on the spot.

Leverage easy-to-use questionnaire designer and custom rules to create questionnaires tailored to your needs. Design and generate reports that include collected data, photos, and signatures.

Key advantages

Offline-first DNA

When we say offline, we mean it. Don’t worry about limits – ensure application performance even with millions of records and complex tables.

Superior Sync

Control what is being synchronized and how. Take advantage of advanced sync filters, optimized app storage, and up to 10X faster sync than alternatives.

Mobile-first Design

Our platform, apps, and customization options are designed with the mobile user at the forefront. So are the tools for app performance and data security.

Resco community

Our team provides unparalleled customer support and develops requested features at lightning speed, giving your business a competitive edge.

Supported Devices

No matter what devices your technicians use, it just works. Field Service 2.0 runs on desktops, mobile, smart watches, iOS, Android, and Windows.

Valuable Integrations

Resco connects seamlessly with various third-party solutions. It helps customers save time, money, and expensive storage space.

Find out how Resco helps service organizations optimize their field operations

Faster field service dispatching by data being synced in seconds rather than minutes

Our employees reported that they are extremely happy with the Resco mobile app because now they have a system they can rely on to manage protocols and data maintenance. The Resco app allows them to focus on what truly matters – servicing life-saving equipment.

Norman Rothe, Head of CRM Dräger Read full case study

Full overview of company assets, saving hours in the field and improved data quality.

Our technicians needed full offline capability, and we didn't see any other solution that could fulfill this need as proficiently as Resco. The lack of offline mode was one of the biggest shortcomings of our previous system.

Rasmus Bjørn Vinther, IT developer Kemp & Lauritzen Read full case study

45% Increase

in process efficiency

$350K/mo

revenue increase

User adoption

improved

I chose Resco around three core components: the mobility, the stability – they weren't experiencing any crash issues, and the last point – the flexibility, which was really critical for us.

Jason Johnson, Corporate Marketing Manager Southern States Toyotalift Read full case study

5000+ client visits a day by 1200 workers

For our 1,200 people in the field we wanted to enable easy access to schedules, data capturing regarding health care visit progress, clinical assessments, and patient monitoring. Resco enables Nurse Maude teams to access all of this information on the go, as well as plan and successfully complete more than 5,000 client visits every day.

Melanie Wall, IT Manager Nurse Maude Read full case study

To deal with complex field service scenarios, Civtec deployed Resco’s all-in-one solution Field Service 2.0

Approximately 85% of Civtec customer bookings were scheduled and accessible in the Resco Field Service 2.0 app within the first week of go-live.

Kate Waring, Continuous Improvement Lead Civtec Read full case study

Civtec deployed Resco´s all-in-one solution Field Service 2.0

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