Mobile Field Service 2.0 for Dynamics 365

The next generation of mobile field service

Increasing customer expectations require an innovative and trusted tool. Resco Field Service 2.0 provides an all-in-one mobile solution to deal with today’s most complex scenarios. Fully integrated with Microsoft Dynamics 365 Field Service online and on-premises.

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Get more done with one solution

Resco Field Service 2.0 comes with Resco Inspections included. Leverage ready-to-use templates, complex business logic, and the powerful no-code form designer to collect detailed insights from clients – which in turn will help your technicians deliver exceptional results.

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Master any service job instantly

No unnecessary errors or downtimes. Give technicians the means to easily complete any task. With knowledge capture, digital work instructions, and support for the tools of tomorrow – wearables, ruggedized devices, even AR headsets from RealWear.

Respond to changes in real time

Gain more visibility into what’s going on in the field. Save time and resources with live location monitoring, route planning, real time alerts and redirect your technicians whenever needed with just a few clicks.

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Faster field service dispatching by data being synced in seconds rather than minutes

Our employees reported that they are extremely happy with the Resco mobile app because now they have a system they can rely on to manage protocols and data maintenance. The Resco app allows them to focus on what truly matters – servicing life-saving equipment.

Norman Rothe, Head of CRM Dräger Read full case study

Full overview of company assets, saving hours in the field and improved data quality.

Our technicians needed full offline capability, and we didn't see any other solution that could fulfill this need as proficiently as Resco. The lack of offline mode was one of the biggest shortcomings of our previous system.

Rasmus Bjørn Vinther, IT developer Kemp & Lauritzen Read full case study

45% Increase

in process efficiency

$350K/mo

revenue increase

User adoption

improved

I chose Resco around three core components: the mobility, the stability – they weren't experiencing any crash issues, and the last point – the flexibility, which was really critical for us.

Jason Johnson, Corporate Marketing Manager Southern States Toyotalift Read full case study

5000+ client visits a day by 1200 workers

For our 1,200 people in the field we wanted to enable easy access to schedules, data capturing regarding health care visit progress, clinical assessments, and patient monitoring. Resco enables Nurse Maude teams to access all of this information on the go, as well as plan and successfully complete more than 5,000 client visits every day.

Melanie Wall, IT Manager Nurse Maude Read full case study

100+ Excel files

reduced to a single app

30+ min search

reduced to almost zero

20% of time

saved

What we saw in most of our projects is that Resco provides true mobility with real working offline capabilities we can fully rely on. We also see big advantages in the multi-device capabilities.

Christian Stadler, Operations Manager CRM Cosmo Consult SI GmbH