Field Service Mobile (Xamarin app) is built on Resco and included with every Field Service license since 2018. If you are using this app, you might have heard that by the end of June 2022, it will be discontinued and replaced by the D365 app.
After June 30, 2022, Microsoft will begin to block access to the Field Service Mobile (Xamarin app). The mobile configurator (Woodford) used with Field Service Mobile (Xamarin app) will no longer be able to publish, and end users will not be able to access the mobile app.
In June 2020, Resco has launched its Resco Field Service 2.0 program to enable business continuity for companies relying on Resco technology. It is an alternative for customers who wish to continue using their current field service mobility setup and technology. Compared to Power Apps, it provides uncompromising offline capabilities, the Inspection feature, ability to create mobile forms and reports on site, and much more.
You will find a simple walkthrough of the transition process for both existing users of the Field Service Mobile (Xamarin app) and new customers who are deciding which solution to adopt in the Resco Field Service 2.0 for D365 Transition Guide. If you need help with the transition or have further questions, don’t hesitate to contact us.
in process efficiency
I chose Resco around three core components: the mobility, the stability – they weren’t experiencing any crash issues, and the last point – the flexibility, which was really critical for us.
Jason Johnson, Corporate Marketing Manager
Southern States Toyotalift
As your field operations grow, Resco Field Service 2.0 for D365 grows with you.
Seamless transition from the Field Service Mobile (Xamarin app) with no need to start a new app project
Market-leading offline mode and extensive synchronization capabilities
Runs on desktop, mobile, smart watches, AR/VR headsets, Zebra, iOS, Android, and Windows
Fully customizable to your use case, including tailored branding across the entire app
Ability to create and generate custom reports directly on mobile devicess
Allows you to build and use dynamic forms for rapid data collection and evaluation
Field Service Mobile (Xamarin app) users know that Resco´s proven technology guarantees stability. Migrating to Resco Field Service 2.0 for D365 will allow you to continue using your current setup. And unless you decide to enhance the solution with additional functionalities, your technicians won´t need get any further training.