Resco – Field Service 2.0

RESCO FIELD SERVICE 2.0

for Dynamics 365 Field Service

The next generation of mobile field service

Increasing customer expectations requires an innovative and trusted tool. Resco Field Service 2.0 provides an all-in-one mobile solution to deal with today’s most complex scenarios. Fully integrated with Dynamics 365 Field Service online and on-premises.

  • Get more done with one solution

    Resco Field Service 2.0 comes with Resco Inspections included. Leverage ready-to-use templates, complex business logic, powerful no-code form designer to collect detailed insights from clients – which in turn will help your technicians deliver exceptional results.

  • Master any service job instantly

    No unnecessary errors or downtimes. Give technicians the means to easily complete any task. With AR video calls, advanced knowledge sharing, and support for the tools of tomorrow – wearables, ruggedized devices, even AR headsets from RealWear.

  • Respond to change in real time

    Gain more visibility into what’s going on in the field. Save time and resources with live location monitoring, route planning, real time alerts and redirect your technicians whenever needed with just a few clicks.

  • toyota

  • toyota

  • nurse maude

  • cosmo_consult

  • avanade

Full overview of company assets, saving hours in the field and improved data quality.

Our technicians needed full offline capability, and we didn’t see any other solution that could fulfill this need as proficiently as Resco. The lack of offline mode was one of the biggest shortcomings of our previous system.

Rasmus Bjørn Vinther, IT developer
Kemp & Lauritzen

45% Increase

in process efficiency

$350K/mo

revenue increase

User adoption

improved

I chose Resco around three core components: the mobility, the stability – they weren’t experiencing any crash issues, and the last point – the flexibility, which was really critical for us.

Jason Johnson, Corporate Marketing Manager
Toyota Material Handling

5000+ client visits a day by 1200 workers

For our 1,200 people in the field we wanted to enable easy access to schedules, data capturing regarding health care visit progress, clinical assessments, and patient monitoring. Resco enables Nurse Maude teams to access all of this information on the go, as well as plan and successfully complete more than 5,000 client visits every day.

Melanie Wall, IT Manager Nurse Maude
Nurse Maude

100+ Excel files

reduced to a single app

30+ Minutes

of searching reduced to almost zero

20% of time

saved

What we saw in most of our projects is that Resco provides true mobility with real working offline capabilities we can fully rely on. We also see big advantages in the multi-device capabilities.

Christian Stadler, Operations Manager CRM
Cosmo Consult SI GmbH

No infrastructure restrictions

For our project, there were some infrastructure restrictions that cannot be fulfilled by the Microsoft apps. They were restricted for that infrastructure, but Resco wasn’t. They said ok, just install the app, connect, and that’s it. So there were no special requirements regarding any infrastructure you need to set up. That was definitely making life much easier.

Sven Lange
Avenade

Strong roadmap with a vision

As your field operations grow, Resco Field Service 2.0 grows with you.

What extra benefits do you get with Resco Field Service 2.0?

Runs on widest range of devices and platforms – desktop, mobile, watches, AR/VR headsets, Zebra, iOS, Android and Windows

Unrivaled offline capabilities

Design and features fully customizable to your use case

Experienced and responsive support included

Seamless upgrade from Dynamics Field Service Mobile App, online and on-premises

Integrates with Business Central

Explore new horizons.
Upgrade to Field Service 2.0 today

The only mobile solution for MS Dynamics Field Service on-premises

Free e-book available!

Discover what’s next for the field service organizations and how a new generation field service management solution can help to handle field operations.