Resco – Field Service 2.0
Get more done with one solution
Resco Field Service 2.0 comes with Resco Inspections included. Leverage ready-to-use templates, complex business logic, and the powerful no-code form designer to collect detailed insights from clients – which in turn will help your technicians deliver exceptional results.
Master any service job instantly
No unnecessary errors or downtimes. Give technicians the means to easily complete any task. With AR video calls, advanced knowledge sharing, and support for the tools of tomorrow – wearables, ruggedized devices, even AR headsets from RealWear.
Respond to changes in real time
Gain more visibility into what’s going on in the field. Save time and resources with live location monitoring, route planning, real time alerts and redirect your technicians whenever needed with just a few clicks.
Get more done with one solution
Resco Field Service 2.0 comes with Resco Inspections included. Leverage ready-to-use templates, complex business logic, and the powerful no-code form designer to collect detailed insights from clients – which in turn will help your technicians deliver exceptional results.
Master any service job instantly
No unnecessary errors or downtimes. Give technicians the means to easily complete any task. With AR video calls, advanced knowledge sharing, and support for the tools of tomorrow – wearables, ruggedized devices, even AR headsets from RealWear.
Respond to changes in real time
Gain more visibility into what’s going on in the field. Save time and resources with live location monitoring, route planning, real time alerts and redirect your technicians whenever needed with just a few clicks.
-
Get more done with one solution
Resco Field Service 2.0 comes with Resco Inspections included. Leverage ready-to-use templates, complex business logic, and the powerful no-code form designer to collect detailed insights from clients – which in turn will help your technicians deliver exceptional results.
-
Master any service job instantly
No unnecessary errors or downtimes. Give technicians the means to easily complete any task. With AR video calls, advanced knowledge sharing, and support for the tools of tomorrow – wearables, ruggedized devices, even AR headsets from RealWear.
-
Respond to changes in real time
Gain more visibility into what’s going on in the field. Save time and resources with live location monitoring, route planning, real time alerts and redirect your technicians whenever needed with just a few clicks.
Full overview of company assets, saving hours in the field and improved data quality.
Our technicians needed full offline capability, and we didn’t see any other solution that could fulfill this need as proficiently as Resco. The lack of offline mode was one of the biggest shortcomings of our previous system.
Rasmus Bjørn Vinther, IT developer
Kemp & Lauritzen
45% Increase
in process efficiency
$350K/mo
revenue increase
User adoption
improved
I chose Resco around three core components: the mobility, the stability – they weren’t experiencing any crash issues, and the last point – the flexibility, which was really critical for us.
Jason Johnson, Corporate Marketing Manager
Toyota Material Handling
5000+ client visits a day by 1200 workers
For our 1,200 people in the field we wanted to enable easy access to schedules, data capturing regarding health care visit progress, clinical assessments, and patient monitoring. Resco enables Nurse Maude teams to access all of this information on the go, as well as plan and successfully complete more than 5,000 client visits every day.
Melanie Wall, IT Manager
Nurse Maude
100+ Excel files
reduced to a single app
30+ Minutes
of searching reduced to almost zero
20% of time
saved
What we saw in most of our projects is that Resco provides true mobility with real working offline capabilities we can fully rely on. We also see big advantages in the multi-device capabilities.
Christian Stadler, Operations Manager CRM
Cosmo Consult SI GmbH
No infrastructure restrictions
For our project, there were some infrastructure restrictions that cannot be fulfilled by the Microsoft apps. They were restricted for that infrastructure, but Resco wasn’t. They said ok, just install the app, connect, and that’s it. So there were no special requirements regarding any infrastructure you need to set up. That was definitely making life much easier.
Sven Lange, Functional Lead, Dynamics 365 Customer Engagement
Avanade
Full overview of company assets, saving hours in the field and improved data quality.
Our technicians needed full offline capability, and we didn’t see any other solution that could fulfill this need as proficiently as Resco. The lack of offline mode was one of the biggest shortcomings of our previous system.
Rasmus Bjørn Vinther, IT developer
Kemp & Lauritzen
45% Increase
in process efficiency
$350K/mo
revenue increase
User adoption
improved
I chose Resco around three core components: the mobility, the stability – they weren’t experiencing any crash issues, and the last point – the flexibility, which was really critical for us.
Jason Johnson, Corporate Marketing Manager
Toyota Material Handling
5000+ client visits a day by 1200 workers
For our 1,200 people in the field we wanted to enable easy access to schedules, data capturing regarding health care visit progress, clinical assessments, and patient monitoring. Resco enables Nurse Maude teams to access all of this information on the go, as well as plan and successfully complete more than 5,000 client visits every day.
Melanie Wall, IT Manager
Nurse Maude
100+ Excel files
reduced to a single app
30+ Minutes
of searching reduced to almost zero
20% of time
saved
What we saw in most of our projects is that Resco provides true mobility with real working offline capabilities we can fully rely on. We also see big advantages in the multi-device capabilities.
Christian Stadler, Operations Manager CRM
Cosmo Consult SI GmbH
No infrastructure restrictions
For our project, there were some infrastructure restrictions that cannot be fulfilled by the Microsoft apps. They were restricted for that infrastructure, but Resco wasn’t. They said ok, just install the app, connect, and that’s it. So there were no special requirements regarding any infrastructure you need to set up. That was definitely making life much easier.
Sven Lange, Functional Lead, Dynamics 365 Customer Engagement
Avanade
Strong roadmap with a vision
As your field operations grow, Resco Field Service 2.0 grows with you.
What extra benefits do you get with Resco Field Service 2.0?
Runs on widest range of devices and platforms – desktop, mobile, watches, AR/VR headsets, Zebra, iOS, Android and Windows
Unrivaled offline capabilities
Design and features fully customizable to your use case
Experienced and responsive support included
Seamless upgrade from Dynamics Field Service Mobile App, online and on-premises
Integrates with Business Central
Explore new horizons.
Upgrade to Field Service 2.0 today
The only mobile solution for MS Dynamics Field Service on-premises
Need detailed technical information?
Webinar: Field Service 2.0
You have implemented Field Service, your technicians utilize the mobile app, the managers are getting better insights and you can schedule your resources better. Now what?
Blog
Stay up-to-date on the latest industry news, trends, and product reviews. Get the best technical & business know-how from our experts, one blog post at a time.
FAQs
Do you have more questions about Resco support, integration and license pricing?
Free e-book available!
Discover what’s next for the field service organizations and how a new generation field service management solution can help to handle field operations.