Resco’s customers can now benefit from new Inspections Lightning Apps Package. Integrating questionnaires, surveys & further advanced functionality with Salesforce, managers can better guide their frontline teams.
Bratislava, September 29, 2020 – Resco today announced it has launched Resco Inspections on Salesforce AppExchange, empowering customers to better connect field & office workers with relevant data. With Resco Inspections, Salesforce customers are able to create checklists, carry out inspections and file reports in no time.
Natively integrated with the Salesforce platform, Resco Inspections is currently available on AppExchange here.
Resco Inspections
Resco’s new solution enables customers to:
- Access manuals with multimedia, notes, smart checklists, work orders, client information and even AR remote assistance calls, chatter, AI features and more from one app
- Capture what’s happening outside the office with relevant data and visual results to identify what needs improvements
Inspections being listed on the AppExchange, enables customers:
- Use manager friendly system with Questionnaire Designer & Design Viewer as a part of their Salesforce experience
- Create checklists, surveys, audits to remote teams directly in Salesforce – no matter the device or platform they use to perform inspections, installations, audits, repairs & more
Comments on the News
Managers sitting at their desks often struggle to have a good overview of what is happening outside the office. Every morning, they set up tasks for their remote teams – it could be field technicians performing product installations, inspections or audits of all kinds. Managers would often spend extensive time to create tasks and put together instructions for their teams, using Excel ™ or paper forms. However, they can’t immediately see whether the instructions are being followed, whether the tasks are executed professionally, or if the customers are happy. All reports are delayed and data often out-of-date. And how are they supposed to further improve company processes without such data?
Managers & mobile workers must be on the same page. We created the questionnaire and form builder with mobility at its heart that is integrated with Salesforce – because it can help companies unite different teams towards the ultimate end goal of happy customers. Miro Pomsar, CEO at Resco
About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 6,000 listings, 8 million customer installs and 90,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.
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About Resco
Founded in 1999, Resco is one of the global leaders in developing cross-platform mobile software solutions. Today its products are utilized by 2,500+ corporate customers with more than 200,000 licensed users. The cornerstone of Resco’s multi-experience development platform is the Woodford configuration and management tool which, together with the Resco mobile apps, is at the heart of all Resco products.