resco.Guides – Workforce Knowledge Management

Years of knowledge at the fingertips of technicians

Capture, standardize, and apply tribal knowledge via a single app. Technicians can access and feedback work instructions anytime to execute tasks faster & error-free. Engage your field team via effective on-the-job training.

resco.Guides - Workforce Knowledge Management

Increase operation efficiency and safety
Minimizing errors in operations

Minimize errors, meet quality standards, and follow lean production principles with digital instructions, manuals, and standardized operating procedures. With resco.Guides, your technicians and production operators have them always at hand.

Ensure continuous improvement and preserve tribal knowledge
Aging workforce

The aging workforce is a growing problem of traditional industries like manufacturing maintenance. Preserve the experience of your experts and identify repeating issues by building institutional knowledge around your workflows that will help a new generation of technicians to thrive.

Collect feedback on-the-job
Guides and Instructions

Give your field workers a user-friendly way to contribute to better and up-to-date guides. Get instantaneous feedback right from the field to quickly identify missing or incorrect instructions and ensure agile process improvement.

Minimizing errors in operations
Aging workforce
Guides and Instructions

Versatile in data management, simple to use

1.

Collect critical knowledge directly from technicians and operators, in a minute, via phone, tablet, or desktop

2.

Create, manage, and distribute work instructions in various formats via intuitive interface

3.

Access knowledge quickly on-site through QR codes and search functionality

4.

Utilize all available guides to complete tasks efficiently and without mistakes or delays

5.

Evaluate instructions, rate your materials, and upgrade the database to ensure continuous process improvements

Don’t lose the hard-earned knowledge. Preserve it. Use it. Master it.

Microsoft Dynamics 365

Microsoft Dynamics 365

Web

Web

Windows

Windows

iOS / watchOS

iOS / watchOS

Android

Android

Desktop

Desktop

Tablet

Tablet

Mobile

Mobile

RealWear

RealWear

Additional resources

Blog: What is tribal knowledge and how to capture it?

Tribal knowledge has the power to benefit your operations just as much as sabotage them. You might wonder how the organization should manage it. Should they capture it or try to get rid of it completely?

Read more
Blog: Why connected worker is your biggest asset after the pandemic

Be prepared for the next crisis. Empower your workforce with easily accessible expertise to achieve error-free processes resilient against disruptions.

Read more