Workforce Knowledge Management
Boost workforce decision-making with smooth knowledge flow
Capture, standardize, and apply tribal knowledge in practice. Identify skill gaps and increase the qualification of workers with easily accessible expertise.
Harvest expertise from senior workers
Build your knowledge base by capturing the hard-earned expertise of seasoned professionals. Create accurate work guides based on the best practices. Collect feedback and data from the field to identify bottlenecks & ensure continuous improvement of processes.
Utilize knowledge flow across organization
Workers can find the right information with just a tap of a button. Use digitalized, constantly updated knowledge to enhance information flow and increase productivity. Reduce onboarding and reaction times & build autonomous workforce that knows how to handle any challenge.
Become an attractive & innovative employer
Don’t let outdated processes turn the best potential candidates away. Attract new employees and retain talents by creating an environment that brings value. Allow workers to feel empowered and grow in their role by expanding their skill sets.
Microsoft Dynamics 365
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