Summer Update 2021: Introducing new incident & asset management capabilities, workforce knowledge software, Routes AI, and more
Bratislava, Slovakia – July 1, 2021 – Resco, the leading provider of cross-platform enterprise mobility solutions, has officially introduced its Summer Update 2021.
The release highlights include a brand-new set of tools for operations and maintenance management that will accompany the popular core features of Resco Inspections, new workforce knowledge software Resco Houston, even smarter route planning, and integrations via OData, among many other additions and improvements.
Houston – your workforce knowledge software
The summer release has brought the workforce knowledge software, Resco Houston, tying together digital work instructions with AR remote collaboration.
Instant access to necessary know-how empowers workers to learn while on the job and carry out tasks autonomously. In case of a challenging task, it also allows the workforce to contact a professional that can guide them through the process using visual AR directions.
Resco Houston ensures efficient operations and helps to tackle the ever-growing skill gap across industries.
Learn more about Resco Houston here.
Expanding field service and Resco Inspections capabilities
The Summer Update delivers several new functionalities for asset maintenance. Together with Resco Inspections this new set of tools greatly expands the capabilities of Resco’s solutions, with a new focus on field service and maintenance management.
The scheduling and planning of maintenance jobs has been completely overhauled. For an even easier setup of preventive actions, maintenance plans can be automated based on date, recurrence, and frequency. To ensure technicians’ schedules will not get overbooked, Resco also added the ability to calculate the time workers need to spend on the road when moving between appointments.
The brand-new notification badges on home screen items help companies to react quickly to the latest developments. They are complemented by automatically refreshing views – a configurable functionality that keeps information displayed in a view up to date and refreshes it regularly based on user’s preferences. Making even extensive incident management a breeze.
Last but not least, a new Questionnaire wizard was added to Resco Inspections, improving the user experience when creating new questionnaire templates from scratch. The wizard walks users through essential questionnaire settings (name, scoring, versioning, storage, etc.) and recommends default settings for each.
Learn more about all Inspections additions here.
Smarter planning and integrations with third-party systems via OData for all Resco apps
The revamped visuals allow mobile users to navigate the map view more fluidly in the My Route/Route Plan sections of Resco apps.
And when Routes AI is enabled (formerly known as Smart Planning), the optimization algorithm will make sure, appointments will not be planned outside of opening hours available for any entity. Furthermore, users can also mark appointments as fixed and after the optimization is completed, fixed appointments will always stay in their original time slot.
The Summer Update 2021 also keeps expanding the integration possibilities of Resco solutions. The recently added OData service empowers system admins to connect with any enterprise system that supports the Open Data Protocol (OData v4).
Learn more about improvements available for all Resco products here.
Explore the complete list of 17 new additions now available in Resco’s Summer Update 2021 here.
Resco, founded in 1999, is one of the global leaders in developing cross-platform mobile software solutions. It enables companies to use and collect vital business data in the field and digitize paper-based processes through state-of-the-art technology. Today, 2,500+ corporate customers with over 200,000 licensed users worldwide use Resco to mobilize their operations for the 21st century.
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