As the field service industry continues to evolve, it takes a significant amount of time, precision, and human effort to keep track of all changes and variables. Miscommunications, delays, and incorrect or incomplete information plague countless organizations.
Fortunately, the rise of connected mobile devices leads to a new type of field service management (FSM) solutions. So, if you need to have people, equipment, or services in the field, these tools can help you manage logistics, allocate resources, schedule work, and much more.
What you will learn:
- What is field service and how has it evolved over the recent years
- Key field service management stats – including market size, operation management, and challenges for companies and technicians
- 5 industry trends for 2021 and beyond
- How you can turn challenges into new opportunities with a new generation of solutions