Resco FAQ

General Questions

1. The global picture
2. Installation — Generally
3. Trial
4. Purchase
5. Registration
6. Upgrade

The global picture

The software purchase is a complex process. The more effort you invest into it, the better are chances that you'll be satisfied with the result.

The first rule: Don't buy before you try the program.

However trivial it sounds, there are people who don't know it and spend their money on programs that are of no use to them.

You'll probably start by browsing the web for programs that would interest you.
You may use the web search engines such as www.google.com

or visit well-known web portals whose primary concern is selling shareware programs such as e.g.

• www.handango.com
• www.palmgear.com
• www.pocketgear.com
• www.pdassi.com

Big software portals organize the product into the categories. Find the category, that matches your interest most closely.

If you did it properly, you have all the competing programs and can start the comparison. Your next task is to select a few candidates.

Analyze the product information:

• Is the product for your platform? (Palm, Pocket PC, Symbian)
• Does your PDA meet the product requirements? (e.g. the OS version)
• Is your device is explicitly listed as supported? (This isn't a condition given the large number of different handhelds.)
• When was the program updated the last time?
• Is it popular? (Check the download count.)
• Read the user reviews.
• Search the web for more reviews.
• Search for the product info on the user forums.
• Visit the product web site.

Test

• Download so-called trial version, install it and play with it.
• Try the next product until you have your favorite.
• Purchase
• Do not pay until you are reasonably sure in your selection. (Refund is difficult.)
• If you have your favorite, go to the reseller and check for the payment methods they offer.
• Select the purchase point: You may purchase the product on our web (best for us) or by the resellers listed on the product web page (can be best for you if your reseller offers you additional advantages).
• Find the buy icon, click on it and fill the order.

Registration

• Wait for a confirmation email with the unlock key.
• Write the unlock code to the registration dialog. Once you did it, you have the final unlimited version.