The conference started with a kick-off presentation discussing Resco’s future vision, strategy, plans, and priorities. Resco CEO, Miro Pomsar, and his guests previewed all the major talking points of the two session-packed days – from innovative business mobility tech to new ways of supporting partner and customer growth.
Discover the role that wearables, augmented reality, AI, and further tech developments will play in future Resco releases. During an exclusive sneak peek at our strategy and roadmap, attendees could explore the direction of Resco’s product lineup. But that’s not all. They also received feedback on the most requested features throughout the conference directly from Resco’s Head of Product, Juraj Mojik.
You’re always on the move: visiting customers, installing new equipment, inspecting gas pipes, or fixing elevators. This session, full of demos, showes how to manage all these tasks and processes in a modern and effective way – from running mobile apps on smartphones and tablets on the go to keeping track of your workforce at the office desk.
Attendees got up close and personal with the unique approach of customers who have built one-of-a-kind mobility products for their specific use cases. This panel discussion was hosted by Dynamics MVP and social selling expert Rick McCutcheon, with the final part of the session open to audience questions.
Jason Johnson, Corporate Marketing Manager at Toyota Material Handling, and Jeremy Higgins, Director of renowned software implementation partner Higgins One, reveal how one of the world’s largest manufacturers of forklifts, reach trucks, pallet jacks, container handlers, tow tractors, and aerial work platforms boosted the productivity of their service team with Resco Inspections. Jeremy also discusses the challenges of implementing the solution on a national level.
User Experience (UX) ensures that the technology supports users, automates processes and supplies the right information and functionality at the right time. A successful implementation should include UX to drive value of the app to the technician. Mobility and UX is a topic that is tied closely to workplace experience and the ability for organizations to hire and retain talent. Join Avanade as they share their journey in applying a user-centered design approach to implementing the Resco-based Microsoft Field Service mobile app.