Resco Field Service – Software Feature Overview

Feature overview

Get a quick overview of essential functionalities and newest features of resco.FieldService.

Field service cloud feature image

Asset maintenance

Get a complete overview of your assets

Simplified asset management

Create an item hierarchy and simply organize your assets into trees to get a perfect overview of all your equipment, sites, buildings, or any other kind of resources. Add location, notes, checklists, and other details, so you’ll always know the full history of an asset.

End-to-end work order solution

Create, schedule, and track work orders from the first assignment to work completion. Take expertise, proximity, and ​availability of field workers into account and always choose the best one for specific tasks.

Easy maintenance planning

Create preventive maintenance plans easily by setting up jobs based on recurrence, interval, or a specific day. New work orders will be created automatically, including all the necessary information.

Simplified asset management

Create an item hierarchy and simply organize your assets into trees to get a perfect overview of all your equipment, sites, buildings, or any other kind of resources. Add location, notes, checklists, and other details, so you’ll always know the full history of an asset.

End-to-end work order solution

Create, schedule, and track work orders from the first assignment to work completion. Take expertise, proximity, and ​availability of field workers into account and always choose the best one for specific tasks.

Easy maintenance planning

Create preventive maintenance plans easily by setting up jobs based on recurrence, interval, or a specific day. New work orders will be created automatically, including all the necessary information.

Workflow management

Control entire workflows from one place

Drag-and-drop job scheduling

Assign work orders with the simple drag-and-drop Schedule Board. Add jobs and forms to your team members. See all tasks in the calendar view and filter jobs according to their status.

Real-time progress updates

Get real-time updates from the field and receive alerts immediately when an incident occurs. Accelerate your response actions with better incident management using information from every stage of the work order.

Client portal to connect all parties

Connect your back office, technicians, customers, or any other third party through a customizable client portal. Customers can use it to raise tickets, view job history, or get in touch with your staff.

Drag-and-drop job scheduling

Assign work orders with the simple drag-and-drop Schedule Board. Add jobs and forms to your team members. See all tasks in the calendar view and filter jobs according to their status.

Real-time progress updates

Get real-time updates from the field and receive alerts immediately when an incident occurs. Accelerate your response actions with better incident management using information from every stage of the work order.

Client portal to connect all parties

Connect your back office, technicians, customers, or any other third party through a customizable client portal. Customers can use it to raise tickets, view job history, or get in touch with your staff.

Process digitalization

Drive efficiency and productivity through digitalization

Next-level paper digitization

Digitize paper forms and checklists with a powerful questionnaire designer. Use the intuitive UI to create digital forms in minutes. Set up business logic rules to show only relevant questions and answers. Upload images and videos to questionnaires to add visual information and highlight issues.

Customizable mobile reports

Create an invoice or a service report right after the work is done, even offline. Customize the content and format of reports to create documents compliant with any standard. Sign them digitally with a legally binding e-signature and instantly email them to your customers or contractors.

Real-time notifications and dashboards

Receive all data collected in the field in real-time. See time-to-arrival and estimated task completion duration in advance. Get alerts on completed jobs or inconsistencies. Review all data in interactive dashboards, exports or check results from completed forms in one place.

Next-level paper digitization

Digitize paper forms and checklists with a powerful questionnaire designer. Use the intuitive UI to create digital forms in minutes. Set up business logic rules to show only relevant questions and answers. Upload images and videos to questionnaires to add visual information and highlight issues.

Customizable mobile reports

Create an invoice or a service report right after the work is done, even offline. Customize the content and format of reports to create documents compliant with any standard. Sign them digitally with a legally binding e-signature and instantly email them to your customers or contractors.

Real-time notifications and dashboards

Receive all data collected in the field in real-time. See time-to-arrival and estimated task completion duration in advance. Get alerts on completed jobs or inconsistencies. Review all data in interactive dashboards, exports or check results from completed forms in one place.

Best-in-class mobile experience

Take advantage of your data literally anywhere

The most powerful app for the field

The Resco mobile app will become the universal job execution tool for your field workers. Use it to receive work orders, follow work instructions, and create reports. Plan your work, find the best route, and have all documentation at hand.

Collect rich data, scan codes

Collect data with fully customizable questionnaires that users can fill out on any mobile device. Add images or videos to document inspections, tag photos to highlight problems. Enter data faster with QR and barcode scanning. Sign forms with digital signatures.

Unparalleled offline functionality

No matter if you need your data on the factory floor, during a property inspection or wind turbine maintenance. Collect and use data anywhere in the world with industry-leading offline mode and sync later to upload everything to your server.

The most powerful app for the field

The Resco mobile app will become the universal job execution tool for your field workers. Use it to receive work orders, follow work instructions, and create reports. Plan your work, find the best route, and have all documentation at hand.

Collect rich data, scan codes

Collect data with fully customizable questionnaires that users can fill out on any mobile device. Add images or videos to document inspections, tag photos to highlight problems. Enter data faster with QR and barcode scanning. Sign forms with digital signatures.

Unparalleled offline functionality

No matter if you need your data on the factory floor, during a property inspection or wind turbine maintenance. Collect and use data anywhere in the world with industry-leading offline mode and sync later to upload everything to your server.


Platforms

Devices

Integrations

Web

iOS / watchOS

Android / wearOS

Desktop

Tablet

Mobile

Smartwatch

energy dynamics logo
sap-logo
salesforce-logo
business central logo


Get started with a 30-day free trial