Sales and service professionals can spend significant portion of their time outside of the office. This part of the job may be kind of a black box for the management – the employee left, the employee came back, but what exactly happened in between? Has the work been done effectively? Are the tasks planned properly?
If you want more insight into your team’s progress in the field, you may benefit from using Resco Routes.
Today, we’ll look at how to set up a free 30-day trial, so you can test the solution yourself. This is a guide to a standalone trial with demo data, however, the solution can also be integrated with Microsoft Dynamics 365, Salesforce, and other systems.
Contents
Part 1: Creating your demo organization
Part 2: Connecting the mobile app to your demo organization
Part 1: Creating your demo organization
Step 1: Navigate to this form and fill out your contact information.
Step 2: Check your inbox for a welcome email. Click the “Start here” button to start creating your new organization.
Step 3: Your contact information will already be filled in. Fill out the rest of the form and click “Create organization”. The request may take a few minutes to complete. When it’s done, you will be automatically redirected to your organization’s console.
Step 4: Once the organization is created, you will also receive another email with your organization’s URL, login info and trial expiration date.
Step 5: Welcome to your console! Here you’ll find:
- The Schedule Board, where you can plan daily activities of your field team
- The Location Monitor, where you can keep track of mobile users in real time
- App store links to the Resco Routes mobile app
- Woodford, Resco’s customization tool enabling you to customize the app
- The Admin Console, where you can manage your data, entities, users, and more
Part 2: Connecting the mobile app to your demo organization
Step 1: Download the Resco Routes mobile app from your app store: Apple iTunes, Google Play
Step 2: The app already contains demo data. However, to connect it to your organization and work with it, select “Internal User” and follow these steps:
- Select “Standard User”
- Enter the URL and username from your confirmation email.
- Enter the password you used when you created your organization in Part 1, Step 3.
- Tap the sync icon in the top right corner and wait for the app to sync to your organization.
Congratulations, you are all set!
Now you can give it a try and assign appointments, work with them in the app, and monitor the progress. Remember, this is an initial out-of-the box demo, but you are free to tailor your organization to suit your requirements.
If you have any questions, don’t hesitate to get in touch with us at sales@resco.net. Our account managers will be happy to help you out with Resco Routes or any other Resco products.