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18th November, 2021
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FAQ: Integrating Resco with Dynamics 365 Business Central via Power Automate

As we launched our new Resco Cloud connector – which enables you to connect Resco solutions with Dynamics 365 Business Central via Power Automate – we’ve received multiple inquiries about the licensing requirements and integration setup.

Today we’re bringing you an overview of the most frequently asked questions, so you can always easily find the answers, organized in one place.

Why should I integrate Resco with Dynamics 365 Business Central?

To provide your field staff with state-of-the-art mobile tools (dynamic questionaries, custom reporting, offline capabilities, and much more) that will help to streamline information exchange and create operational synergy across your organization.

What Resco license do I need? What’s the price of the Resco Cloud connector?

Resco licensing and pricing overview is available here and the connector can be downloaded free of charge from the Power Automate library.

What Dynamics 365 Business Central license do I need to set up an integration

Integration with Resco Cloud works with all Dynamics 365 Business Central licenses. Furthermore team members in the field don’t need to have a Business Central license – the Resco Mobile App User license is all they need. However, system admins will need a basic Power Automate license to set up the integration. You can check out the Power Automate pricing here and the license is also free for all Office 365 users.

Is the connector available to try?

Yes. If you don’t have a Resco license, you can use the connector with any Resco free trial for the standard period of 30 days. However if you already have a Resco license, you can use the connector free of charge, whenever you like as it is a part of all our licenses.

Why should I use Power Automate instead of other integration options?

Power Automate is an easy to use and convenient tool that doesn’t require extensive coding and technical expertise to set up integration. It helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.

What kind of data operations does the Resco Cloud connector support?

The connector enables to seamlessly create, read, update, and delete records between Resco solutions and Dynamics 365 Business Central (or any other third party solution with a connector in the Power Automate library). You can find more details here.

Does the Resco Cloud connector support triggers?

For now, the connector does not support triggers. However, there is a workaround available. For more details please visit our Wiki or Microsoft’s documentation  page.

The List records action returns a maximum of 1000 records. Can I receive more?

If you would like to get more records, you have to use paging and the Skip token input parameter. See detailed instructions here.

In case you have any further questions, feel free to contact our team anytime, or drop us a line at mobilecrm@resco.net.

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