Best CRM and CX Conferences & Events – Americas and Europe #2016

CRM and CX (Customer Experience) gatherings are a great way to stay on top of the latest trends, meet and learn from like-minded CRM enthusiasts or expand your overall knowledge.
If you don’t leave such event with new tips & tricks – it’s like you haven’t even been there!

What events to include in your to-go list for 2016?


1. Microsoft Envision

April 4 – 6, 2016 | Visit Website | New Orleans, LA
Ready to experience ‘Breakthrough business insights’? This is what Microsoft promises to get from coming to Microsoft Envision (former Microsoft Convergence). If you are making plans to visit Microsoft Ignite this year, make sure not to skip its “business-oriented twin” Envision. Reserve your seat to join other forward-thinking minds in business and technology, hear the latest business trends and discover solutions that can help you to succeed.
On the top of all, you will get to meet Resco’s team here! Plus, our customers now get a $300 discount off the standard conference price! Drop us a line at and we’ll send you your discounted registration code straight away. This offer is valid until March 7, 2016.   
We hope that details about the European edition will be announced soon!

2. Oracle Modern Customer Experience Conferences

April 26 – 28, 2016 | Visit Website | Las Vegas, NV
As we are a part of Oracle community now, yet there is another event where you can run into us. Oracle prepared four conferences in three days for CRM & CX enthusiasts like you. Whether you are more interested in Modern Service Experience, Modern Commerce Experience, Modern Sales Experience or Modern Marketing Experience, you are in for a treat.
Our team will have its spot at Modern Sales Experience, so in case you prefer to pick just one of four conferences, this is a place to be!

3. SAPPHIRE NOW + ASUG Annual Conference

May 17 – 19, 2016 | Visit Website | Orlando, FL
Wandering around Florida this May? Are you a present or future SAP user? Don’t miss a chance to visit SAPPHIRE that merged its forces with ASUG (Americas’ SAP Users’ Group) Annual Conference this year. You can expect three days of networking with SAP executives, experts, partners and customers at the largest global technology event hosted by SAP and ASUG.

4. CRM Evolution 2016

May 23 – 25, 2016 | Visit Website | Washington D.C.
Destination CRM is one of the most preferred online magazines that collects and shares latest news and information with the CRM community.
CRM Evolution is a conference & exhibition in one, delivered by editors of CRM magazine. Registration is open to anyone who would like to join peers, industry leading speakers and exhibitors in Washington D.C. for the new era of CRM Evolution.

5. Microsoft Worldwide Partner Conference

July 10 – 14, 2016 | Visit Website | Toronto, Canada
Worldwide conference that is for every partner or a member of Microsoft ecosystem. This simply is a must-attend, largest event for anyone who’d like to get together with fellow partners sharing the same business interests. Be there  to strengthen your Microsoft partnerships including your partnership with Resco – because we will definitely show up.

6. Microsoft Ignite

September 26 – 30, 2016 | Visit Website | Atlanta, GA
Yes, indeed. Microsoft Convergence has now split into a business-oriented Microsoft Envision and Microsoft Ignite that focuses more on technical aspects of CRM. Microsoft Ignite gives you five-days of hands-on learning, industry insights and direct aspects to product experts all in one place. Go ahead and secure your spot now. We already did.

7. Oracle OpenWorld

September 18 – 22, 2016 | Visit Website | San Francisco, CA
If you move inside Oracle Community like we do, there’s no way you can skip the biggest event of the year. Whether you come to exhibit, sell, win the deals or just chat with the members of Oracle Partner Network this event will surpass your expectations.
We had a chance to exhibit at Oracle OpenWorld last year for the first time and believe me, we left inspired and with numeral new contacts. This year, you should join us!

8. CRMUG Summit

October 11 – 14, 2016 | Visit Website | Tampa, FL
Did you attend CRMUG Summit for Microsoft Dynamics users last year? Well we did and we are already super excited to see what 2016 edition will bring. It is an excellent opportunity to challenge your CRM chops in all the right ways. It is nothing less than a perfect chance to network and learn from other CRM users and again, to meet the team of Resco.

9. Americas

November 15-16, 2016 | Visit Website | Philadelphia, PA

The one and only conference dedicated to mobile CRM. 2016 introduces conference both in Americas and Europe for the second time. Resco’s team brought the idea of this mobile CRM to the world after realizing there is a lack of such gatherings.
With the event’s exact time and place to be announced soon, this conference is for everyone looking for a perfect mobile edge for their existing CRM system or searching for a standalone CRM for their business.
Talk to us to learn all about! Contact us at or check out the event’s official website to get first-hand information.


10. Europe

November 3-4, 2016 | Visit Website | Munich, Germany  
The European edition of is our idea of getting closer to all our European allies. Last year’s .next in Vienna was a huge success and we are expecting the same this year. Again, check the official conference website that will reveal all the information to the attendees!

11. eXtremeCRM

April 18 – 21, 2016 | Visit Website | Warsaw, Poland
The Polish capital is where the Microsoft Dynamics Community comes together in April to forge relationships, gain real-world knowledge and dive deep into current and future technologies. It is the premier event focused exclusively on helping the Microsoft Dynamics CRM community maximize the business benefits of their solution.
Hope to see you there! eXtremeCRM will be happening in Americas in the second half of 2016 (the place and date is not known yet).

12. Gartner Customer Strategies & Technologies Summit

May 25 – 26, 2016 | Visit Website | London, United Kingdom
The summit designed for all the CRM professionals, IT leaders, business leaders, customer data and analytics leaders. The agenda features comprehensive tracks to drill down to your hottest customer related topics based on your role, experience level, and key focus.
Wherever your CRM interests lie, attending a relevant conference will give you the ultimate chance to boost your CRM skills like no guide or a brochure.
So what CRM conferences will you attend this year?
Did we not include your favorite CRM or CX event? Let us know in the comments below or at

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