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Resco Photo Viewer (v6.33)

Frequently asked questions

  1. How do I open the slideshow settings menu?
    I cannot find the Presentation Settings options on my Photo Viewer for Pocket PC?
  2. Is there a way to assign the buttons the actions they performed prior to installing your program?
  3. How do I remove the file associations with your program?
  4. How can I view PowerPoint presentations?
  5. Which file formats does the Resco Photo Viewer support?
  6. When trying to open a ppt file I get the following error message: "can call save as method".
    What should I do? Why can't I convert my PowerPoint presentations?
  7. Output to built-in VGA does not work?
  8. What is screen capture?
  9. How to reinstall the Resco Photo Viewer?
  10. How fast does your program open pictures and what is the maximum resolution?
  11. Is there a way to reduce the size of photos that are loaded after the initial album was created?
  12. Will your software run on my device and which memory cards do you support?
  13. I have downloaded your trial version to my Desktop and when I double-click it, I receive an error message: "picview_p" is not a valid Pocket PC application. What's wrong?
  14. How do I add or delete photos from an album? How do I delete an entire album?
  15. How do I get an album to appear on the Today menu of my device?
  16. I can’t disable displaying of the picture name when the picture is viewed?
  17. Problems deleting the photo files from an album.
  18. Where can I find the software manual?
  19. Does the Photo Viewer support SD cards?
  20. Does the program have the ability to display general stats, EXIF, and/or histogram info about each photo?
  21. Can I create mini-slideshows directly on the Pocket PC without having to use the desktop portion of the program?
  22. Can I crop, resize, and convert photos in your program?
  23. The program is unable to read photos from my card...
  24. How to create a new Album?
  25. The photos which I have removed from the album are back again!
  26. How to enter codes – How to register?
  27. How to load photos in their original size?
  28. How do I associate the Photo Viewer with TIFF files so that I can view them just by tapping a TIFF file attached to an e-mail?
  29. How do I transfer photos from my desktop computer to my Pocket PC device?
  30. How do I uninstall the Photo Viewer?
  31. How do I delete the Photo Viewer icon when uninstalling?
  32. How do I transfer pictures from the computer (compact card) into my Pocket PC?
  33. How do I set the default gamma correction?
  34. How can I watch an MPEG video?
  35. How do I hide or show the file extensions?
  36. I get the following message: “No photos found…” on my CF card?

 

1. How do I open the slideshow settings menu?
I cannot find the Presentation Settings options on my Photo Viewer for Pocket PC?

Select "Menu/Options/Slide Show". This will open a dialog where you can set the Default Slide Show Settings. You can start the slideshow by selecting  "Menu/Play Slide Show". These settings relate only to the Slide Show of the selected photos.

If you wish to change album settings, open the desired album, hit the Album Properties icon (Blue circle with white i), go to Slide Show tab and change settings. You should also change the Slide Show Audio Settings on the next tab.

Note: When saved, these settings will only apply to the currently opened album. When you open another album it will again be opened using the settings of the opened album.

2. Is there a way to assign the buttons the actions they performed prior to installing your program?

Yes, there is a way to assign the buttons their default Pocket PC settings. Please select “Menu/Options/General/“…, choose the Buttons tab and tap Reset all. That’s all.

3. How do I remove the file associations with your program?

If you want to remove an association please associate the file with another program supporting this file format, such as the Pocket Video Player just select “Menu/Options/Associations“ and uncheckdesired formats or select “Menu/Unselect all“.

4. How can I view PowerPoint presentations?

PowerPoint presentations can not be viewed directly, i.e. we don’t support the "ppt" format, however, you can store the presentation in PowerPoint as JPEG picture files and create an Album throught the desktop Resco Album Generator which is a part of installation of Resco Photo Viewer.

5. Which file formats does the Resco Photo Viewer support?

Video formats: MPEG I
Camera formats: JPEG, PNG, TIFF
Presentations: MS PowerPoint (converted by Desktop Album Generator)
Other formats: BMP, CFX, PSD, PCX, GIF, RAB, RAW, PGM, PPM, THM, CFX, PCD, WBMP

6. When trying to open a ppt file I get the following error message: "can call save as method".
What should I do? Why can't I convert my PowerPoint presentations?

This error occurs with version of Office older than Office 2000.

7. Output to built-in VGA does not work?

So far, Resco Photo Viewer only supports two VGA cards: Voyager and Pretec and Dell Axim’s built in VGA output. If you don’t have either of them, you will not be able to use the VGA output.

8. What is screen capture?

Screen Capture allows you to "take a picture" of your display.

9. How to reinstall the Resco Photo Viewer?

I get an error message saying that the Photo Viewer is in use or may be in ROM.
It is important to exit the program before reinstalling it. You can do so from the task manager where you can see, whether the given program is currently running or not, or you can choose Memory through Settings/System. Here you can select the Running Programs dialogue which will display the running processes. Tap the name of the program you wish to terminate and tap the Stop button. (ATTENTION! It is possible that instead of "Photo Viewer" you will see the name of the currently open picture.)
Your device is now ready for reinstallation.

10. How fast does your program open pictures and what is the maximum resolution?

When viewing large pictures, you must bear the following in mind:

  • due to the large file size Photo Viewer only reads the picture downsized to fit the display dimensions, so when you view the image properties (“Menu/Properties“) you will find both "Dimension" – i.e. the total resolution of the picture and "Loaded Dim." which is the resolution in which the picture was loaded.
  • the zoom value is the percentage value of the original size
  • when zooming in on the picture, its resolution will be increased until it fills the entire memory.

11. Is there a way to reduce the size of photos that are loaded after the initial album was created?

Yes, open the album, tap and hold your stylus on any picture or beside it until the pop-up menu shows up. Hit Add Picture(s), choose the foto you want to add. Then tap and hold on the added picture and select Resize on the pop-up menu.

Do not forget to save your album to apply changes.

12. Will your software run on my device and which memory cards do you support?

Please try to download our 14-day trial version using the following link.
We support Compact flash cards and SD cards.

13. I have downloaded your trial version to my Desktop and when I double-click it, I receive an error message: "picview_p" is not a valid Pocket PC application. What's wrong?

The problem is, that you have downloaded the file using the link for the HPC platform but you need the file for Pocket PC.

Please download again using this link.

14. How do I add or delete photos from an album? How do I delete an entire album?

If you wish to add photos open the album, tap and hold your stylus on any picture or beside it until the pop-up menu shows up, select Add Picture(s) then select one or several photos from the dialogue or tap the Open All button in Menu.

If you wish to delete a photo tap and hold your stylus on the photo you want to delete until pop-up menu shows up, select Menu/File/Delete... and the current photo will be removed from the album. Another possibility is to choose the Thumbnails mode, select the photo to remove and to select “Menu/File/Delete“.

Yet another possibility: In the Menu/View“ select one of the following options - Large Icons, Medium Icons, Small Icons or Details from the View menu. By tapping the desired file and dragging you will be able to select several files at once, then you can tap and hold on one of the selected and in the pop-up menu select Delete or go to “Menu/File/Delete.

If you wish to delete the entire album select Menu/Open/Open... In the dialogue tap and hold the desired file – album and select Delete from the pop-up menu. Confirm your selection. The album will be deleted.

15. How do I get an album to appear on the Today menu of my device?

This option is not supported. You can only set an image or photo as Today picture.

  1. Open the picture you want to have on the Today screen and select “Action/Edit“
  2. Or tap on the edit icon on the Toolbar
  3. Then go to “Menu/Set as Wallpaper and set desired transparency
  4. Then just hit Done.

16. I can’t disable displaying of the picture name when the picture is viewed?

In thumbnail mode tap on the picture to view (or use action button) and then go to “Menu/Show\Hide and select what you want to disable...

  1. Show Image Info
  2. Show Text Notes
  3. Show Drawing
  4. Show Toolbar

For Fullscreen mode settings tap on the picture to view (or use action button) and then select“Menu/Options“, go to Texts tab and check desired checkbox. In our case:

  1. Hide text notes in fullscreen
  2. Hide image info in fullscreen

17. Problems deleting the photo files from an album.

One mistake which you might have made is that you forgot to save the changes you made into the album, i.e.: first select "Menu/File/Delete..." and confirm the deletion. The picture will be deleted from the open album, however, the change has still not been saved yet. You will have to select "Menu/Album/Save Album..." and confirm the action – be careful to save to the correct directory. You can also select “Menu/Exit and save the changes.

18. Where can I find the software manual?

A manual in PDF format can be downloaded from the product web page, or you can take a guided tour there, which will guide you through the basic functions of the program.

19. Does the Photo Viewer support SD cards?

You can preview pictures from just about any card, everything depends on whether your device supports it or not.

20. Does the program have the ability to display general stats, EXIF, and/or histogram info about each photo?

You can display the EXIF data in version 4.10 and newer. After you open a picture, got to “Menu/Properties“ on the EXIF tab you are able to display EXIF data. So far it does not include the histogram.

21. Can I create mini-slideshows directly on the Pocket PC without having to use the desktop portion of the program?

Yes you can make an album or a slideshow from your pictures on your Pocket PC.

You just have to:

  1. Browse the folder with photos you want to add
  2. Select “Menu/Album/Create Album…" and check pictures you want to have in your slideshow
  3. Then hit Next, choose desired settings, and hit Next
  4. Select audio options and hit Next again
  5. After that, set the image quality and other options and hit Next
  6. Set album name and target folder, tap on Finish
  7. Your album is being saved

22. Can I crop, resize, and convert photos in your program?

Yes, you can crop, change the picture size in Edit mode. Open the picture you want to edit and hit “Action/Edit“  and in the Menu you have the Edit and Resize options. Or you can tap on the resize and crop icons on the toolbar.

23. The program is unable to read photos from my card...

  1. Open the Options dialogue (Menu/Options/General) and select the Folders tab.
  2. Next to the Set "Browse Card" Folder option menu select the path in which your card is located.
    (Here you can set the number of levels from which the pictures are to be read, however, we recommend to keep the default setting on 2.)
  3. Now tap OK.

When you select Browse Card all pictures located thereon will be downloaded.

24. How to create a new Album?

First, you should open the photos (or use "Browse Folder").

The open pictures can be saved as follows:

  1. select "Menu/Album/Create Album",
  2. select fotos that should be included in the album, press Next
  3. and set Slide Show settings for the album, press Next,
  4. set settings for Slide Show Audio, press Next, 
  5. set Image Quality settings and size of pictures and press Next. 
  6. Enter the name of the album, target folder and tap Finish.

25. The photos which I have removed from the album are back again!

Not every change made is automatically saved in the album, thus, when you finish the modifications, it is important to save it using the Menu/Album/Save Album menu command.

In the dialogue you can enter a new file name or a different folder in which the modified version is to be saved. You can also rewrite the original file.

ATTENTION:
If after modification and saving of the file there are no changes visible, it is almost certain that you have saved the file to a different location, thus the changes cannot be seen in the original file.

26. How to enter codes – How to register?

You should enter the code using the default MS keyboard into the registration form of your trial application on your Pocket PC device.

Don’t use any spaces and don’t change anything during typing (specify all fields). Tap "OK"

ATTENTION:
You will receive the registration codes from us „via e-mail“ within one day of the payment.
If you did not receive (or lost) the code, please let us know your reference number, purchase e-mail and the product name and we will re-send it to you.

27. How to load photos in their original size?

  1. Select "File/Options"
  2. Select the Optimization tab
  3. Select "Open big photos in original size"
  4. Tap "OK"

28. How do I associate the Photo Viewer with TIFF files so that I can view them just by tapping a TIFF file attached to an e-mail?

Please select "Menu/Options/Associations" in the Image Formats section chose TIFF and select it. Tap "Done"

29. How do I transfer photos from my desktop computer to my Pocket PC device?

  1. Run Microsoft ActiveSync and select the "Options" command from the Tools menu.
  2. In the Sync Options dialogue select the "Photos and Albums – Photo Viewer" checkbox.

All the photos located in the desktop folder "My Documents/My device/My albums" will be automatically transferred to the device immediately after the connection is established.

If your photos are stored in another folder you can simply change the location by double-clicking the "Photo Viewer" bar located in the lower-half of the ActiveSync window.

30. How do I uninstall the Photo Viewer?

If you are connected to your desktop using ActiveSync you can use the following procedure:

  1. Open the ActiveSync window
  2. Select "Tools>Add/Remove Programs" from the menu
  3. Select "Resco Photo Viewer"
  4. Click the "Remove" button

If you are not connected proceed as follows from your Pocket PC:

  1. Select Start/Settings, choose the System tab and tap Remove Programs
  2. Select Resco Photo Viewer from the list and tap Remove

To uninstall the desktop modules:

  1. Select "Start/Control Panel" choose "Add or Remove Programs".
  2. Choose "Resco Photo Viewer" from the list and tap remove.
  3. Confirm your selection.

31. How do I delete the Photo Viewer icon when uninstalling?

First possibility: Open the File Explorer select My Device/Windows/Start Menu/Programs and delete the Photo Viewer.lnk

Second possibility: Tap "Start", then "Settings", then "Personal" (at the bottom of the desktop), and finally "Menus" where you will find the icon you want to delete. To do so clear it.

32. How do I transfer pictures from the computer (compact card) into my Pocket PC?

What type of card do you have? One which you can take out of the computer and insert into the Pocket PC or one which cannot be removed?

If you can insert the card into your Pocket PC you can use the “Browse CF card” command.

If it cannot be removed do the following:

  1. Run Explorer in Active Sync. All folders and directories will be shown.
  2. Choose the destination directory into which you want to copy the flashcard content.
  3. Then using the default (desktop) Explorer (through which you see files) select drive "E" and select all the files you wish to copy onto the device. Select "COPY" for the marked files.
  4. Switch to the Explorer opened through Active Sync and select "Paste"

33. How do I set the default gamma correction?

Please select “Use this setting for all images”.

34. How can I watch an MPEG video?

We support the MPEG 1 video formats.
Please open an "MPEG" file and you will find the buttons for working with video in the "Advanced tools" bar.

35. How do I hide or show the file extensions?

Select "Menu/Open", then "Menu/Settings" and in the pop-up menu select or clear "Show File Extension".

36. I get the following message: “No photos found…” on my CF card?

  1. Open the Options dialog (Menu/Options) and choose the General tab.
  2. Next to the Set "Browse CF Card" Folder option from the pop-up menu select the path in which your card is located. (There is an option where you can choose how many levels you want to browse, the default setting is 2 – perhaps you will need more).
  3. Tap Done.

When you choose Browse CF Card your pictures will be automatically loaded.

37. Is it possible to obtain access to photos stored on my fileserver via Wireless LAN?

Yes. Hit the folder icon (Select Folder), select “Menu/Network/Map Drive“ and choose the path to your directory.

 
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