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Resco releases Mobile CRM 2012 Collaboration Update

Three huge improvements of the state of the art mobile CRM solution

Bratislava, Slovakia — October  2, 2012 — Resco, a leading provider of mobile software solutions for Microsoft Dynamics CRM, releases today the Collaboration Update for Resco Mobile CRM — mobile solution for Microsoft Dynamics CRM.

The new release is Resco’s 5^th major update for Mobile CRM in 2012 bringing extra value for Resco customers and partners. There are three major areas of the new features redefining Resco Mobile CRM, plus number of mobile app enhancements.

Activity Feeds

Activity Feeds allow mobile users to stay connected with their team when working out of office. Mobile CRM app offers access to What’s New, so that the users get real time notifications and they can share the essential information with their colleagues directly from the mobile device in online mode. They can add posts in plain text, or text containing links to existing entities (such as contact, account etc.) and they can also follow the Activity Feeds.

Activity Feeds are configurable in Resco Mobile CRM Woodford — an easy to use mobile app configurator. Not only can the main wall (What’s new) be added, but also is the entity wall for each entity available. The interesting fact about Activity Feeds is that this whole feature has been developed using new promising technology Resco released in June 2012 — with the support of HTML5 and Resco JavaScript Bridge. This is a clear proof that Resco keeps technological leadership in the mobile CRM industry, while bringing future technologies to the market today.

Form Rules and Validations

With the Collaboration Update, Resco Mobile CRM Woodford gets new powerful customization possibilities. New Visual Form Rules Editor was added allowing defining rules under entity forms (such as showing, hiding and marking required fields) depending on the entity data. This new feature is a kind of alternative to JavaScript, which is available in CRM server environment.

Mobile CRM administrators are able to easily define rules under which mobile forms are modified, or validated dynamically, depending on field values, or user input. Moreover, the new Form Rules do not require any programming skills, since this tool is easy to use just by mouse. The rule creation is similar to creating an entity view filter.

Mobile CRM on Windows 8

Resco Mobile CRM App is now available on the new, highly expected Windows 8 platform. The new mobile client meets Metro guidelines and is available in the Microsoft Store, as a certified and fully functional app with no limitations for free. It follows the pattern of the other apps—it can be customized with Resco Mobile CRM Woodford (Configurator) and Studio (SDK).

Mobile app enhancements, support of 14 languages

Number of enhancements has been added to the Mobile CRM app, including:

• Signature Tab
  • Quickly add signature Tab to any entity form
  • Select states for which the signature is required
  • Configurable in Woodford
• Optimized multi line text
• Opportunity close dialog: Allow to select actual end date, revenue and competitor
• Quote close dialog: Allow to select actual end date, revenue and to close the associated opportunity
• A won quote will automatically create a sales order
• Compatible with Office 365 CRM (uses 2011 web services)
• Capture Photo from Note List
• Sales Literature entity is synced
• Allow multiple Charts per entity and allow picking one in Dashboard
• Do not start background sync while a form has dirty data
• Barcode scanner for iOS, Android (Studio only)

Since Resco Mobile CRM has been implemented in new countries and regions, Resco extended language support to some new languages and remade some old which were not very actual.

Currently Resco Mobile CRM supports 14 languages:

• Chinese
• Czech
• Dutch
• English
• French
• German
• Italian
• Japanese
• Korean
• Portuguese
• Russian
• Slovak
• Spanish
• Swedish

“Mobile CRM 2012 Collaboration Update is one of the most important updates we released in 2012”, said Radomir Vozar, CEO of Resco. “It assures our partners and customers that Resco Mobile CRM is the top level solution with early support of the latest trends and technologies.”

About Resco Mobile CRM

Resco Mobile CRM for Microsoft Dynamics CRM is an online/offline mobile client for iPhone/iPad, Android, Android Tablet, Windows Phone, Win CE and Windows 7/XP/Vista/8, with the support of features such as custom entities, interactive maps, GPS tracking, photo capturing, dashboards, and many more. The solution is fully customizable through easy to use configurator tool, or comprehensive .NET based developer platform with unlimited customization possibilities. Its technology leadership has been approved by adding the support of HTML5 and JavaScript allowing extending the mobile CRM application by web technologies.

For more information visit: http://www.resco.net/mobilecrm/

About Resco

Resco was founded in 1999. The company is one of the global leaders developing cross-platform mobile software solutions. The team of Resco professionals passes on their knowledge of mobile device technology by designing products for end users, developers, integrators and corporate customers in order to optimize their work and productivity.

For more information visit: http://www.resco.net

Press contact

Ivan Stano
ivan@resco.net
+421 (2) 220 902 019