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Connect with your stakeholders

Connect with your stakeholders

Whoever they’re designed for – customers, partners, volunteers, fans or general public – mobile apps continue to grow as a space where people and organizations meet. Whether your goal is to spread the word about your product, enhance collaboration with your partners, or engage citizens to participate in public matters, mobile apps integrated with your CRM open up whole new interaction possibilities. Put yourself not just on your audience’s mind, but in their pockets as well.

 

How does it work?

Choose the content you want to share

Take advantage of your CRM database and Resco’s 17 years of experience in mobile development. Simply pick any information from your CRM and share it with stakeholders through your own app.

Tailor the app to fit your brand image

Your starting point is the tried & tested Mobile CRM app you can tailor to fit your brand. Logos, colors, icons, even the entire UI – you can change anything to make it truly yours. From looks to functionality.

Publish it and let your audience know

Let users browse through your offerings, instantly locate your stores or get in touch with a single tap. A mobile app brings customers an effortless way to reach out and interact with your business instantly.

Reward your customers

Let users browse through your offerings, instantly locate your stores or get in touch with a single tap. A mobile app brings customers an effortless way to reach out and interact with your business instantly.

Benefits of mobile apps for customers

Simplify purchases

A mobile app makes browsing through the inventory and finding the right fit fast and easy. Your customers can look up product specifications, pricing information, or stock availability anytime they consider a purchase. And when they make their choice, let them create orders right within the app.

Increase foot traffic

Do customer rather take a look or try out the products in person before buying? Show them where they can find you, utilizing the built-in map, and navigate them turn by turn to the nearest retailer. To boost your foot traffic you can also offer in-app discounts for checking in at your store locations.

Save your favorite spot

Turn first-time guests at your restaurant into regulars, highlighting specialty dishes or notifying them about weekly menu updates. And when a customer returns for seconds, make sure that from your app he can check the availability of free tables and reserve his favorite spot in advance.

Turn the spotlight on events

Organizing courses or are you throwing a one-of-a-kind happening? Boost the attendance by notifying your customers – include up-to-theminute interactive schedule, showcase past events or build up anticipation with behind the scenes video sneak peaks.

Build customer loyalty

Reward the regular customers with mobile coupons and app-only promotions. You can also take your entire loyalty program to the digital age and replace the old-fashioned customer cards with an application your customers won’t ever forget back home.

Give customers a voice

Utilize the social interface and give customers a forum to voice their experience with your business. Share product manuals, user guides or answer questions and inquiries in real-time and to demonstrate the level of your customer care services.

Customers

Enhance collaboration with partners

Crucial to any business is collaboration with partners, vendors, contractors, distributors, volunteers and other allies. Facilitate mutual cooperation with a handy application, always ready when required.

Reward your customers

Benefits of mobile apps for partners

Subcontract effectively

Let your vendors create costing estimates and deliver quotes straight to your CRM from an app. And when you pick a subcontractor, receive updates about the progress on the job they’re working on.

Keep track of logistics

A mobile application integrated with your CRM enables your partners to follow the order fulfillment process. Or the other way round – let suppliers inform you that your shipment has left their facilities and is already on its way.

Make paper redundant

Get rid of mounting piles of paper. Instead of handing out flyers, brochures or catalogs, pack the related information inside a mobile app for easy reference anywhere, anytime and have all your marketing materials stored in one place. And when you close a deal, both sides can also sign it digitally to approve it.

Empower distributors

After all, they are the ones that get your products to the end customers. Keep them updated with latest pricing, sales kits, promotional materials and presentations. Let your distributors use the app to discuss sales strategies and directly order the stock they need.

Exchange messages in real-time

When working on mutual endeavors, exchange messages via the incorporated chat, as your projects advance.

Partners

Engage citizens in public matters

The key to well-functioning public services is in the involvement of citizens with municipalities, local institutions and offices. Bring people closer to their governments with detailed insights into public matters and the decision-making process with a simple app, even without sitting through the often lengthy City Hall debates.

Reward your customers

Benefits of mobile apps for citizens

Report issues in public spaces

Provide a simple way to report defects that otherwise might take weeks to get repaired or even go unnoticed. With an app, alerting the authorities about potholes or burnt out streetlights in a suburb neighborhood becomes a matter of a few taps on your smartphone’s screen. 

Attach multimedia to submitted cases

To emphasize the submitted case, citizens can add multimedia attachments to the reports. Photos, videos or audio recordings can be taken directly from the app. And to help locate the site, GPS coordinates can be also attached.

Track the processing of reports

Allow users to track the progress made on public matters. Have the reported cases been accepted or already resolved? How much will the repairs cost? What is the completion date estimate? All the details accessible to every citizen to see.

Express your opinion

Municipalities can create a questionnaire or a survey and ask the residents directly what they think about civic matters that influence their everyday lives. The results will illustrate which way the public opinion sways.

See what’s going on

Keep tabs on what’s going on – from local events in culture and sports to volunteering opportunities and more – municipalities can push notifications to direct the users’ attention at major events in the area.

Interact with officials and fellow citizens

Make the visits to the public information board history and deliver all the important announcements in-app. Set up Q&As with the city representatives, or utilize the app as another communication channel for citizens themselves.

Citizens

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