How to Purchase
- How do I purchase a program using your website?
- How do I purchase a localized version?
- Can I cancel the purchase and get a refund?
- Is the electronic purchase safe?
How do I purchase a program using your website?
Click on the buy link on the selected product page and fill the order.
Do not buy prior you tested the product. All Resco products have 2 weeks trial period, which yields enough time for testing.
Our selling engine is powered by Handango. In case of the technical problems with the purchase contact please Handango Customer support.
The alternative retailers (pdassi, PocketGear, PalmGear etc.) are listed on the individual product pages. If you prefer, you may realize the purchase by them.
The typical payment is based on the credit card, but the individual retailers may provide other ways.
You can find the "Owner name" in the Today screen on your Pocket PC device.
In case if the field is empty, fill it please with your name or another suitable string (at least 3 letters long!) and press OK.
The same owner name form must be filled when ordering- into resellers ordering form. only then the proper code can be provided.
How do I purchase a localized version?
Some products offer localized versions (German, French...). Please check for their availability on the product page.
Some localized versions can be downloaded from our web, the others may be available only at the local reseller. (Look for the section Legal resellers on the product description page.) This depends on the agreement with the translator and there are no general rules.
The rule is that the same unlock codes apply to all versions whether it is English, German, French etc. and it does not matter which version you purchase. (However, we do not guarantee this for the future.)
But even if you have this freedom, we encourage you to support the localization by purchasing the localized versions. This helps the people taking part in the localization and motivates us to continue supporting the language mutations. Thank you.
Is the electronic purchase safe?
Every scheme can be broken the same way as you cannot guarantee that your briefcase won't be stolen.
If you
- buy at merchants, whom you know and trust, and
- the connection is secure (you see https in the address bar of your Internet Explorer),
then you are at least as safe as when using your card in the store.
Can I cancel the purchase and get a refund?
Some people buy prior to trying the program and then they can finish e.g. with a Pocket PC program, although they use Palm. Or maybe they are just disappointed with the product performance.
These are the cases that lead to the refund requests.
Let's explain our role in the purchase process:
The purchase transaction is an agreement between you and the distributor (Handango, PalmGear etc.) and the refund requests have to be addressed to him. For those interested here is the link to the Handango return policy.
We agree with this policy. If you have the feeling that despite all you are right, then contact us and we can offer some alternative solution. (Such as e.g. product replacement.)